VCDS V2 DIAGNOSTICS SOFTWARE

The Dutch VCDS system (formerly VAGCOM) is the best choice for diagnosing the car brands Audi, Seat, Skoda and Volkswagen. VCDS has the same possibilities and functions as the VAS1551 diagnostic system used by the VAG dealer. VCDS is suitable for both older and very latest VAG cars.
The license for using the VCDS software is incorporated in the interface (cable). You can use the interface on multiple computers. Software updates can be downloaded unlimitedly and free of charge with your license data.

Compatibility of the VCDS HEX-V2 Pro

If you are considering the VCDS HEX-V2 Pro for your diagnostic needs, it is essential to be aware of the compatibility limitations. This tool is not suitable for use with Lamborghinis or Bentley vehicles, nor does it support the DOIP communication protocol.

For those specific requirements you should consider other options, such as the VCDS HEX-NET, which is designed to handle these specific brands and protocols.

What can VCDS do?

With the VCDS system you can do almost everything at VAG. A short summary of the functionalities for which VCDS is most often used:

• Read and erase fault codes (within all electronic systems)
• Reset a service interval and set the period until the next service yourself
• Testing actuators (controlling components)
• Retrieve measured values ​​and change basic settings
• Dynamically adjusting the diesel pump
• Data logging for graphical display and/or storage
• Read part numbers
• Coding control devices
• Coding injectors
• DPF (FAP) regeneration
• For CAN bus vehicles, use long coding, e.g. register Xenon lamps or a tow bar within a few seconds
• Calibration of components such as throttle valves
• Replacing rear brakes on vehicles with an electric parking brake (Audi A6, Jetta, etc.)
• Checking the real mileage of a vehicle with EDC15+ ECU

In short, with VCDS you can now do what you previously could only do at the dealer. If you have a computer with Windows XP or higher, you can use VCDS .

VCDS Handbook

The VCDS manual is based on describing the functions that are important for the user in a clear way. The book is written from the point of view of the user and not of the developer. All possibilities of VCDS are discussed step by step and with pictures. Thanks to the way it is written, the manual is an essential tool for the correct use of VCDS . The 77-page manual can be added to your order as an option.

What do you get with the original VCDS package?

• Original VCDS V2 USB interface (unlimited use)
• Download link for latest version in Dutch and English
• Software license for unlimited updates 4x per year

Is there a customer service or helpdesk available for users of the VCDS HEX-V2 Pro?

Absolutely! Users of the VCDS HEX-V2 Pro have access to extensive customer support.

Key features of our support:

• Technical Support: Expert technical staff is available to help resolve any issues you encounter.

• Helpdesk Services: A dedicated helpdesk team is available to assist with software and hardware queries.

• Manuals and Documentation: Extensive resources, including user manuals and troubleshooting guides, are provided to help you get the most out of your device.

Availability

Our support team is available during regular business hours to ensure you receive timely assistance. Additionally, online resources are accessible 24/7, giving you the flexibility to resolve issues at your convenience.

Please do not hesitate to contact us for any assistance you may need. We are here to ensure that your experience with the VCDS HEX-V2 Pro is smooth and efficient.

Comprehensive Technical Support with VCDS HEX-V2 Pro

When you purchase the VCDS HEX-V2 Pro, you gain access to a comprehensive range of technical support services designed to ensure seamless use and enhance your experience.

Expert Helpdesk Support

Our dedicated helpdesk is staffed with expert technical support professionals who are ready to assist you with any questions or issues you may have. Whether it’s installation guidance, software troubleshooting or advanced diagnostic advice, you can count on fast and effective answers.

Support from Experienced Technicians

Benefit from the expertise of our experienced technical team. These specialists are skilled at handling complex questions and providing detailed, step-by-step guidance. From installation issues to in-depth functional questions, their support ensures that you get the most out of your VCDS HEX-V2 Pro.

Key Support Features

• Installation Support: Get help with your initial setup, so your device and software are installed correctly and ready to use.
• Software Troubleshooting: Get expert advice on how to address software issues or bugs to ensure smooth operation.
• Diagnostic Guidance: Learn how to get the most out of your VCDS HEX-V2 Pro's diagnostic features through personalized tips and instructions.
• Regular Updates: Access the latest software updates to keep your device running smoothly and securely.

Ongoing Support and Resources

Our commitment to your success doesn't end with your purchase. You'll also have access to:

• Online Knowledge Base: A comprehensive resource of guides, FAQs, and tutorials to help you solve problems and learn at your own pace.
• User Community: Engage with a community of fellow users and experts, providing mutual support and sharing insights.

Easy Access, Always

We make it easy and convenient for you to get support, whether it's by phone, email or live chat. Our goal is to minimize downtime and keep your diagnostic tool performing at its best.

Invest in the VCDS HEX-V2 Pro and enjoy unparalleled technical support that enables you to efficiently diagnose and manage vehicle problems.